Virtual Assistant Rates
Fees are rated on a per project schedule or via a Retainer Agreement. When a Retainer Agreement is not in place, or the number of hours deemed required is less than 12 per month, the hourly rate is $60.00. When a Retainer Agreement is applied, the hourly rate is $45.00.
Projects that are deemed necessary to be completed outside of normal business hours by Client (refer to General Information), will be billed additionally and at a premium rate of $60.00 per hour.
Terms and Conditions
V.A. Work uses TraxTime time tracker for accurate billing purposes. Expenses incurred for projects are tracked accordingly, itemized and added to the monthly invoice. V.A. Work does not charge for minor expenses, however, we do charge for any postage, shipping, mileage, printing costs or other specialized services that may be necessary to complete your specific project, at cost (receipts provided).
All invoices are sent via email and fax and are payable within 5 calendar days. When a project is being paid via our base hourly rate (at $60.00 per hour), 50% of project quote is due prior to work being started and the remaining 50% is due once completed, prior to being delivered. Hourly work is charged in 15 minute increments, with a 4 hour minimum. Retainer fees (of 12 hours or more per month) are due prior to work being started, on a monthly basis. V.A. Work reserves the right to charge additional fees for “Rush” projects. A $25.00 fee will be applied for any returned checks. Payments not received within 5 days of invoice date will be subject to an additional 10% charge additional to the monthly fee.
Payments may be made via online payment method through Google Checkout (an online invoice will be emailed to you at the beginning of each month), Paypal, credit card, personal or business check, money order or cashier’s check.
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